HOW TO ORDER

My aim is to take the guesswork out of buying wine, and to help you to discover new and interesting wines that you will really enjoy.  That is why all of my wines are supplied with my personal guarantee that you will love them as much as I do - or I will refund or exchange them (whichever you prefer). 

 

My wines are available to buy on-line - so that you can browse and shop at your leisure.  Just place your order via the website and I will contact you to arrange a convenient time to deliver.

 

Alternatively, if you would like some help selecting wines, please complete my 'wine discovery questionnaire' which will enable me to make some personal recommendations based on wines that you have enjoyed in the past.

 

You can contact me via phone (07885 691977) or e-mail (tara@thealternativewinecompany.co.uk). 

 

DELIVERY INFORMATION

 

I am licensed to supply alcohol via home delivery only.  Monday - Sunday.  8am - 10pm.  

I aim to deliver local orders within 48 hours (subject to wine availability).

 

There is no minimum purchase for free delivery to SK4 postcodes - and only a £30 minimum purchase for free delivery to addresses within a 10 mile radius of SK4 (see map below).

 

However, the bottle prices do not include a premium to cover potential courier charges.  Therefore, the minimum purchase for deliveries to addresses outside the local area (but still within mainland UK) is £100 with a delivery charge of £10.00.

PAYMENT OPTIONS

 

If you order via telephone or e-mail, we will issue an invoice for your order which you can pay by bank transfer in advance of delivery, or by cash or credit card at time of delivery.  If you place an order on-line, the payment will be processed by Shopify.

 

OUR PERSONAL GUARANTEE

 

All of our wines have been lovingly selected and come with our personal guarantee that you will love them as much as we do - or we will refund or exchange them (whichever you prefer).  If you are not completely satisfied with a bottle of wine that you have purchased, please contact us a.s.a.p. (ideally within 24 hours of opening the bottle) so that we can rectify the situation as quickly as possible.  

 

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